We accept return requests within 72 hours of order placement on all our products except baby goods like teethers, nappies, bibs, rattles, swaddles, baby balls, blankets, etc. for reasons of hygiene. Books are also not returnable. Return requests placed after 72 hours of order placement are unfortunately non-refundable and non-exchangeable.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Do also make sure you are returning the product for a genuine reason.