Typically the refunds are initiated within 4 days of Product Inspection. The receipt of the refund would depend on the mode of payment chosen by you. For Debit Card and Credit Card transfers the time taken for a refund depends finally on the bank. Though we would love to expedite the same, our hands are tied. Also, you can assume additional delay for nationalized banks. The expected timeline of refunds takes 10-14 days.

Cancellation Policy

You can also get in touch with our Customer Care team with your order number to raise a cancellation request. Cancellation duration takes typically two days after confirming cancellation by emailing us at admin@onegreen.in. If your order has been dispatched but yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same. In the case of Prepaid orders, Refunds will be processed as per our Return policies.