Orders once placed & processed through VedicTheory.in may not be cancelled or refunded.

Estimated Delivery Time is the approximate 10 – 12 days to deliver the Food items to the Customer. In the event of any delay or default in such delivery, Vedic Theory shall in no event or circumstances be held liable or responsible for the same.

In the event the Customer is dissatisfied with the quality of the food items, the Customer shall not be entitled to seek cancellation or refund of the billed amounts. However if there is any shortfall in delivery or the food items such as they had spilled / or were damaged, the Customer shall at the time of delivery return the food items to the delivery boy with a written complaint of the same on the Bill against signature of the delivery boy. Moreover, in the event of any shortfall in delivery or the food items having spilled/ or being damaged, the Customer shall inform Vedic Theory of the same within 24 hours. Vedic Theory shall thereafter initiate investigations in the matter of complaint received and shall make reasonable efforts to complete such investigation within a period of ten days from the date of such commencement. The decision of Vedic Theory on completion of such investigation shall be final, binding and conclusive on the Customer and the customer shall not dispute the same.

After mutual agreement of refund of payment, Vedic Theory shall reverse the payment in the same mode the customer has paid. In the event, if the COD servicing company denies to return back, Vedic Theory shall issue a cheque of the amount in favour of the Customer. Such refund shall be fulfilled in 7 working days from the date of mutual agreement.