Customer shall have the right to place a replacement or refund request, only in the following conditions within the time frame provided below:

All our products are made out of natural materials and hence the size, color, the shape may vary from product to product. No return, replacement, or refund request will be accepted for the above reasons.

Request for replacement or refund of the Products will be processed only if:

• The request is accompanied by the order number, photographic proof that the delivered Product is damaged or missing, or mismatched (“Defective Product”); and
• The Product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, and any/ all accessories therein) and without any damages.
• A product that is replaced once earlier, shall not be eligible for any further replacement.
• Refund will be initiated only upon receipt of the Defective Product by the Company or upon confirmation of non-delivery by the Company.
• All refunds will be made to the customers’ original payment method.