Memory and Match Game – Ice Cream Factory

Returns & Exchanges

1. Pop Goes the Art should be contacted within 48 hours upon product delivery to raise a return request.
2. The product and its original packaging, labels/tags and original bill/receipt should not be tampered with.
3. The product has to be unused
4. The return request will only be processed once the product has been received and tested for quality by Pop Goes the Art.
5. Product returns allow the customer to gain store credit which will be valid for 6 months from date of issue. Under no circumstances does Pop Goes the Art refund money. In a scenario where the exchanged product is from a different category than the returned product, any difference in the selling price will either be in returned as store credits or will have to be paid up front (no COD allowed) before dispatching the exchanged product.
6. Products bought in sale or promotion cannot be exchanged or returned.