We have a no refund policy, which means you cannot return the product once sold. However, we offer a 100% replacement of the same product, if the product is received by the buyer in a damaged condition or lost in the transit.

To be eligible for a replacement, your request must be sent on info@grabenord.com/on whatsapp number +91 8200525419. You’ll also need the receipt or proof of purchase. If in case of damage, kindly report with relevant photographs to the email id or on the above whatsapp number.

If your replacement is accepted, we’ll send you a replacement of the same product.