At Dr Sheth’s, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered. Dr Sheth’s is not responsible for any damage caused after the products are delivered. In case of any problem or quality issue with the product, we will send replacement for the product. All you need to do email us within 24 hours of delivery. You can reach us admin@onegreen.in; we will be happy to assist you. Replacements are subject to following terms: Checking and vetting by Dr. Sheth’s Damages due to neglect, improper usage or wrong application will not be covered under this policy Once your replacement request has been accepted, the process will be completed within 7-14 business days Exchange of products will not be accepted once an order is placed